Customer Support



Heska believes its purpose is to benefit the health and well-being of companion animals and the people who share their lives. So if you talk to customers, they’ll tell you that there really is a difference when you work with Heska. And it’s not about the size of our portfolio or the number of tests we can squeeze on a device. What’s different about us is the relationship we have with our customers. Heska’s employees are hired, not only for their professional expertise, but because they have shown themselves to be servants at heart. This “servant’s heart” is central to Heska’s corporate culture and how we define success. Many companies make the claim, but Heska really is a company dedicated to ensuring that every experience with every employee is world-class. Every instrument from Heska is supported by hands-on technical specialists and access to 24/7/365 emergency service. On-staff veterinary consultants are also available to assist you with free case consultations.

Heska's Medical and Technical Consultation Service is available for veterinary medical professionals ONLY. If you are a pet owner and have a question about your pet, please consult your veterinarian.

Contact Heska Support

1-800-GO HESKA

Hours of Operation:
6:00 a.m. to 5:00 p.m. MST

Instrument Support or Service:
Select option 3.

Case Consultation or Product Usage:
Select option 5.

Emergency support (off-hours)
Call 1-800-464-3752
Select option 3 to speak with an on-call technical specialist.

Email:
vetsupport@heska.com

NOTE: Email inquiries will be answered Monday through Friday within 24 hours of receipt.