Service Technician - Level I

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Reports to: Instrumentation Service Supervisor

Summary: Serves internal and external customers by repairing diagnostic and vital signs instrumentation.

Responsibilities:

Diagnose, repair, and perform quality assurance checks on Heska’s line of diagnostic and vital signs instrumentation including infusion pumps, pulse oximeters, and handheld chemistry analyzers.
Minimize service turn around time by coordinating receipt and repair of returned instrumentation in a timely manner.
Prepare accurate service reports and issue appropriate documentation for each instrument serviced and repaired.
Communicate with customers as deemed necessary by the service supervisor.
Package and ship repair instruments as needed
Provide input by monitoring trends in terms of instrumentation repair problems and resolutions.
Provide excellent customer support and follow-up.

Minimum qualifications:

Ability to lift 40 pounds
Conscientious, thorough and careful, pays close attention to detail, concern with quality, accuracy

Experience required

AS degree Electronics or 1-3 years experience in electronics, biomedical engineering, veterinary laboratory, and/or medical technology or related repair experience.

Necessary Skills

Must have skills with electronics, hydraulics and mechanical systems as well as proficiency on PC based computer systems and applications
Mechanical aptitude
Critical listening and problem solving skills, especially in relating information on equipment functioning
Accuracy and attention to detail
Ability to see slight differences in objects, shapes and pictures

If you want to join a team of passionate professionals dedicated to making a difference for companion animals, we want you. In exchange for your skills and experience we offer a highly competitive salary and benefits package.

Please send a resume and cover letter to jobline@heska.com or mail to Attn: Human Resources, 3760 Rocky Mountain Ave, Loveland, CO 80538. Equal Opportunity Employer.