Heska Support

Complete Form for Technical Assistance or Contact Us Directly (see below)

Contact Info

Support services are for veterinary medical professionals  ONLY. If you are a pet owner and have a question about your pet, please consult your veterinarian.

Main Phone Contact: 800.464.3752

  • Option 1-Product Information and Ordering
  • Option 3- Instrument Technical Support
  • Option 5-Allergy Case Consultations and Immunotherapy Orders
  • Option 6-Imaging Technical Support

Hours of Operation:
6:00 a.m. to 5:00 p.m. MST

For Allergy Questions: Contact Medical Technical Consulting: (Call) 1.800.464.3752, option 5 (Fax) 970.619.3012

Email:  heska.allergy@heska.com

For Instrument Technical Support:
Off Hours: Call 1.800.464.3752
Select option 3 to speak with an on-call technical specialist.

Email:  vetsupport@heska.com
NOTE: Email inquiries will be answered Monday through Friday within 24 hours of receipt.

Digital Imaging SupportCloud

SupportCloud is your connection to the industry’s finest and most modern software and technology support specialists. We are standing by to answer your questions, pre-empt issues, upgrade your features, update your system to the latest levels, or to simply help you get more out of your cloud connected digital imaging.

Call us 24/7, Toll Free: 800.464.3752, option 6 (US/Canada) or 970.775.2262

Outside of US: 970.775.2261
Email us:  imagingsupport@heska.com

Additional Support Details

Bill Pay

Please visit billpay.heska.com to access your account.

Need assistance with your BillPay?

Please email billpaysupport@heska.com for assistance.